Conditions of Use

TERMS OF USE

We are glad that you have paid a visit to our Website and we hope that you found it informative and beneficial. We respect your privacy and wish to make things organized for you and hence we have prepared a set of terms and conditions which will be fruitful to both the parties.

1. General

In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Service for access or usage of www.20micronsherbal.com.

The domain name www.20micronsherbal.com (hereinafter referred to as "Website") is owned by 20 Microns Limited (hereinafter referred to as “Company”), having registered address at 9/10, GIDC Industrial Estate, Waghodia - 391760, Vadodara, Gujarat.

The use of this Website by You is solely governed by this policy and any policy so mentioned by terms of reference. Moving past home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies so binding in You and that You are contracting with the Company and have undertaken binding obligations with the Company.

For the purpose of these Terms of Service, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a member on the Website by providing Registration Data while registering on the Website. The Site also providing its services without registration does not absolve You of this contractual relationship. It includes any person who access or avail this Site of the Company for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Site. The term "We", "Us", "Our" shall mean 20 Microns Limited.

You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Site, and they shall be deemed to be incorporated into this Terms of Service and shall be considered as part and parcel of this Terms of Service.

We hold the sole right to modify the Terms of Service without prior permission from You or informing You. The relationship creates on You a duty to periodically check the terms and stay updated on its requirements.  If You continue to use the Website following such a change, it is deemed as consent by You to the so amended policies. As long as You comply with these Terms of Service, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Policies, inter alia Privacy Policy of the Company, which would be amended  from  time to time.

2. Membership

The membership of this Website is available only to those above the age of 18 barring those ‘Incompetent to Contract’ which inter alia includes insolvents and the same is not allowed to minors as described by the Indian Contract Act, 1872. If You are a minor and wish to use the services offered on this Website, You may do so through your legal guardian and 20 Microns Limited reserves the right to terminate your account on knowledge of You being a minor and using the membership of the Site. 

Further, You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by You. In the event You provide Us with false and inaccurate details or 20 Microns Limited has a reasonable reason to believe that false and inaccurate information has been furnished, We hold the rights to permanently suspend your account. 

3. Communications

By using this Website, it is deemed that You have consented to receiving calls, autodialed and/or pre-recorded message calls, e-mails, from Us at any time with the use of the telephone number and e-mail address that has been provided by You for the use of this Website which are subject to the Privacy Policy. This includes contacting You through information received through other parties.  The use of this Website is also your consent to receive SMSs from Us at any time We deem fit.  This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. In case You wish the communications to cease, kindly intimate Us of the same via an email at info@20micronsherbal.com

You may also be contacted by Service Providers with whom We have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by Us. Such contact will be made only in pursuance of such objectives, and no other calls will be made.

The sharing of the information provided by You will be governed by the Privacy Policy and We will not give out such contact information of yours to third parties not connected with the Website.

4. Charges

At present, the membership of this Website is free of cost but in future, We may charge a subscription fee for certain services that We provide to You, including but not limited to, the facility of sending SMSs, e-mails to customers of your business, the usage of the “Talk to Business” and “Message Board” facilities etc. on this Website. We reserve the right to amend the charges for these services at any time. In such a case, Users will be intimated of the same, and it will be up to You to decide whether or not You will continue with services offered by Us. Such changes are effective as soon as they are posted on the Site.

5. Intellectual Property Rights:

a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.20micronsherbal.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. We respect the intellectual property of others and We ask our users to do the same. You acknowledge and agree that You shall not use, reproduce or distribute any content from the Website belonging to www.20micronsherbal.com without obtaining authorization from www.20micronsherbal.com.

b) Notwithstanding the foregoing, it is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which You may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) You expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, You accept the User whereby You grant a non-exclusive license for the use of the same.

6.  User Obligations

You are a restricted user of this Website.

6.1 You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website. With our prior permission limited use may be allowed. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted. 

6.2 You agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface that is provided by the Website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website. You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content.

6.3 In places where this Website allows You to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:

a)    Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;

b)    Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);

c)     Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

d)    Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

e)     Post any file that infringes the copyright, patent or trademark of other legal entities;

f)      Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

g)     Download any file posted by another user that You know, or reasonably should know, cannot be legally distributed in such manner;

h)    Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of the Website, including any Website Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;

i)      Disrupt or interfere with the security of, or otherwise cause harm to, the Website, system resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked Sites;

j)      Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section;

k)    Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website or other third parties;

l)      Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

m)   Violate any applicable laws or regulations for the time being in force within or outside India;

n)    Violate the Terms of Service including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere;

o)     Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

p)    Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognizable offence or prevent investigation of any offence or is insulting any other nation;

q)    Publish, post, disseminate information that is false, inaccurate or misleading;

r)     Directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;

s)     Create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers.

6.4 The user agrees that he is willing to order medicines online.

6.5 The User allows 20micronsherbal.com and its partners and affiliates to send the message for services availed by user.

6.6 User will also comply with laws governing taking of medicine as per supervision or guidance under registered medical practitioner.

You shall not engage in advertising to, or in solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to Us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Service to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as We, in our sole discretion, believe it necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deem appropriate in our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.

We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.

7. Disclaimer of Warranties and Liabilities

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE WEBSITE, SERVICES AND OTHER MATERIALS ARE PROVIDED BY THIS WEBSITE IS ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, 20 MICRONS LIMITED MAKES NO WARRANTY THAT

(I) YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES PROVIDED WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;

(II) MATERIALS, INFORMATION AND RESULTS OBTAINED WILL BE EFFECTIVE, ACCURATE OR RELIABLE;

(III) ANY ERRORS OR DEFECTS IN THE WEBSITE, SERVICES OR OTHER MATERIALS WILL BE CORRECTED.

THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT HIS/HER OWN DISCRETION AND RISK AND HE/SHE WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO HIS/HER COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. WE ARE NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON. 20 MICRONS LIMITED ACCEPTS NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU.

All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels. You should not use the information contained on the Site for diagnosing a health problem or prescribing a medication. You should carefully read all information provided by the manufacturers of the products on or in the product packaging and labels before using any product purchased on the Site. You should always consult your physician/medical advisor.

We also clearly and explicitly disclaim of having any responsibility regarding the content and updates which are present on the Sites which are linked to or obtained from any third party which is not related or associated with Us. We suggest that You bear caution while browsing the Website and We hold no responsibility regarding the information which has cropped up as a result of the automated search results or other linked Websites which include information which may seem to be offensive and inaccurate. We cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in third-party Sites, and You hereby irrevocably waive any claim against Us with respect to such Sites.

8. Indemnification and Limitation of Liability

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THIS WEBSITE INCLUDING BUT NOT LIMITED TO ITS AFFILIATE VENDORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, CLAIMS, DAMAGES, DEMANDS, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND DISBURSEMENTS IN CONNECTION THEREWITH AND INTEREST CHARGEABLE THEREON) ASSERTED AGAINST OR INCURRED BY US THAT ARISE OUT OF, RESULT FROM, OR MAY BE PAYABLE BY VIRTUE OF, ANY BREACH OR NON-PERFORMANCE OF ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT MADE OR OBLIGATION TO BE PERFORMED BY YOU PURSUANT TO THESE TERMS OF SERVICE. FURTHER, YOU AGREE TO HOLD US HARMLESS AGAINST ANY CLAIMS MADE BY ANY THIRD PARTY DUE TO, OR ARISING OUT OF, OR IN CONNECTION WITH, YOUR USE OF THE WEBSITE, ANY CLAIM THAT YOUR MATERIAL CAUSED DAMAGE TO A THIRD PARTY, YOUR VIOLATION OF THE TERMS OF SERVICE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER, INCLUDING ANY INTELLECTUAL PROPERTY RIGHTS.

 IN NO EVENT SHALL 20 MICRONS LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS OR SUPPLIERS BE LIABLE TO YOU, THE VENDOR OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE WEBSITE, SERVICES OR MATERIALS.

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

9. Registration/Purchase

Purchasing from the Site may optionally require You to register. If registration is performed, You agree to provide Us with accurate, complete details required for registration and/or purchase information. Your registration must be done using accurate information. Each registration is for your personal use only. We do not permit:

  1.      any other person using the registered sections under your name; or
  2.     access through a single name to multiple users on a network. You are responsible for preventing such unauthorized use. 20 Microns Limited retains the sole right and authority to accept and reject your registration or to terminate registration once accepted, for any reason that it deems appropriate. 

10. Pricing

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at www.20micronsherbal.com’s discretion.

11. Shipping

We aim to ensure that You get the delivery of your order within the specified time frame. An estimated delivery time period is displayed on the order summary page. On placing your order, You will receive an email confirmation containing a summary of the order.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances.

The delivery time period varies from product to product due to stock availability at your order dispatch center. Also, the transit time varies from destination to destination. We are not responsible for dissatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered. You can also referour Shipping and returns Policy Link on our Website for more clarity.

12. Submissions

We are pleased to hear from our customers and welcome your comments regarding our products, including the Site. We request that You be specific in your comments on our services and products. If You send Us comments, suggestions, ideas, materials, notes, drawings, concepts, or other information (collectively, “Submissions”), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidence on our part, and We shall not be liable for any use or disclosure of any Submissions. Without limiting the foregoing, You agree that We shall exclusively own and hereby assign to Us without compensation or further obligation all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions, including the right to publish on the Site or elsewhere and to use the Submission, including any suggestions, ideas, etc. contained herein.

13. Our Rights

We may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the Users, Sponsors, Providers, Licensors, or Merchants. We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, We may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that We, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or Us.

Because customer service is paramount to our business, We reserve the right to refuse to sell products to You if it reasonably appears to Us that You intend to resell the products. In addition, We reserve the right to limit quantities of items purchased by each customer.

14. Links to Third Party Sites

Occasionally, We may make available a link to a third party’s Website. These links will let You leave the Site. The linked Sites are not under our control and We are not responsible for the contents of any linked Site or any link contained in a linked Site, or any changes or updates to such Sites. We are not responsible for webcasting or any other form of transmission received from any linked Site. We provide the links to You only as a convenience. We do not endorse the Site or its use or contents.

15. Compliance with Laws:

All users shall comply with all the applicable laws (including without limitation to Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by the Reserve Bank of India from time to time, Customs Act, Information Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of the Government of India) applicable to them respectively for using Payment Facility and the Website.

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Vadodara, Gujarat.

16. Termination

These terms are effective until terminated by either party. If You no longer agree to be bound by the Terms of Use, You must cease your use of the Site. Subject to applicable law, We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that We may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, You agree that We shall not be liable to You or any third-party for any termination of your access to the Site.

17. General Information

These Terms of Use constitute the entire agreement between Us (You and Us) and govern the use of the Site. You also may be subject to additional terms and conditions that may apply when You use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Terms of Use must be filed within one year after such claim or cause of action arose or be forever barred. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.  

 

Events and Awards

Click Here